Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, you may return it under the following conditions:
Eligibility for Return:
- The product must be returned within 90 days of the original purchase date.
- The product must be in its original packaging, and all parts and accessories must be included.
- The product must be in resellable condition (i.e., no damage, excessive wear, or use).
- You must provide a valid receipt or proof of purchase.
Return Process:
- Please ensure that the product is repackaged in its original packaging with all included items.
- Bring the product, along with the original receipt, to the store where it was purchased or contact our customer service team for return instructions if the product was delivered.
- Once the return has been inspected and approved , we will issue a refund to your original payment method.
Exceptions:
- Products that are damaged, heavily used, or missing components cannot be returned.
- Customized items cannot be returned.
- Non-stock items may be ineligible for return. If they are deemed eligible for return, there will be a restocking fee.
If you have any questions or need further assistance, please don’t hesitate to contact our customer service team at 905-574-9090 or sales@gtfrench.ca
Thank you for shopping with us!
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